Customer Support
Reaching Out to Support via Email:
Official Support Email Address: [email protected]
Email Inquiry Guidelines: When contacting customer support, please include your account information (like your username or registered email) and clearly describe the issue or question you need help with.
Response Time Expectation: Generally, you can anticipate a reply to your email inquiry within 24 to 48 hours.
Frequently Asked Questions Addressed by the Support Team:
Common FAQs and Resolutions: The support team frequently assists with account verification, payment inquiries, troubleshooting technical issues, and clarifying bonus terms and conditions.
Accessing the FAQ Section: You can locate the FAQ section on the galaxsys.gg website by going to the "Help" or "Support" tab, where a variety of commonly asked questions and their answers are available for your convenience.